Istanbul: Frustrated IndiGo passengers took to social media to criticise the airline after their flights to New Delhi and Mumbai from Istanbul Airport in Turkey were reportedly delayed for 26 hours. Stranded in freezing conditions, passengers alleged they were not provided with accommodation or food. Several posts also accused Turkish Airlines staff of being rude to the approximately 400 affected travellers and claimed IndiGo failed to manage the situation professionally. At the time of reporting the incident, the temperature in Istanbul is 7 degrees Celsius.
A traveller from Istanbul to Mumbai’s Chhatrapati Shivaji International Airport shared on social media that their IndiGo flight, originally set to depart at 8:15 PM, was first postponed to 11 PM and then rescheduled to 10 AM the following day. The delay left passengers frustrated, especially as IndiGo reportedly failed to communicate the changes directly.
This is a developing news. More details will be added.
